Privacy Policy

1. Introduction

Gekkode is committed to protecting the privacy of its users. This privacy policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).

2. Data Collected

Identification Data

• First name and last name
• Email address
• Phone number
• Mailing address
• Company and VAT number (for professionals)

Navigation Data

• IP address
• Browser type
• Pages visited
• Duration of visit

Transaction Data

• Order history
• Payment methods (without sensitive banking data)
• Activated licenses

3. Purposes of Processing

Your data is used to:

• Process your orders and manage your customer account
• Provide technical support
• Send you information about your orders
• Improve our services and personalize your experience
• Comply with our legal and tax obligations
• With your consent, send you commercial offers

4. Legal Basis for Processing

The processing of your data is based on:

• Contract performance for orders
• Compliance with legal obligations
• Your consent for marketing communications
• Our legitimate interest in improving our services

5. Data Retention Period

• Customer data: 3 years after the last interaction
• Billing data: 10 years (legal obligation)
• Cookies: maximum 13 months
• Security logs: 1 year

6. Data Sharing

Your data may be shared with:

• Stripe for payment processing
• Our technical service providers (hosting, email)
• Competent authorities upon legal request

We never sell your data to third parties.

7. Data Security

We implement appropriate technical and organizational measures:

• SSL/TLS encryption for transmissions
• Encryption of sensitive data in the database
• Restricted access to data
• Regular security audits
• Staff training on data protection

8. Your Rights

In accordance with the GDPR, you have the following rights:

• Access: obtain a copy of your data
• Rectification: correct your data
• Erasure: delete your data
• Restriction: restrict processing
• Portability: retrieve your data
• Objection: object to processing

To exercise these rights: [email protected]

9. Cookies

Consult our cookie policy for detailed information on the use of cookies.

10. Modifications

This policy may be updated. The date of the last modification is indicated at the bottom of the page. We will inform you of any substantial changes.

11. Contact

For any questions regarding your data:
Email: [email protected]
Mail: Gekkode - DPO, 123 Commerce Street, 75001 Paris

Last updated: January 2024